Delete your Sleep on Call account

In short

Three taps, in the app. Settings → Profile Settings → Delete Account.
Your profile disappears straight away. Nobody can find you, call you or message you from that moment.
The account is erased 12 days later. That gap exists so an accidental deletion can be undone.
Changed your mind? Just sign back in. Signing in during those 12 days cancels the deletion completely.
Your calls were never recorded, so there is nothing of your voice to delete.

How to delete your account

Open Sleep on Call and sign in, if you are not already.
Go to Settings.
Open Profile Settings.
Tap Delete Account, and confirm.

That is the whole process. There is no form to fill in, no reason to give and nobody to email for permission.

What happens immediately

The moment you confirm:

Your profile stops being visible to everyone else. You will not appear in anyone’s search, deck or list.
Nobody can call you or start a new conversation with you.
Your bio, your city and your interests are cleared right away.
You are signed out, and the account stops working.

The 12 days, and how to undo it

The account itself is permanently erased 12 days after you ask. We wait on purpose: deleting an account is easy to do by accident and impossible to reverse afterwards, so those 12 days are your way back.

To cancel a deletion, simply sign back in with the same Google or Apple account at any point during the 12 days. The deletion is called off and your account carries on as before. You do not need to contact us.

If you do nothing, the erase happens automatically at the end of the 12 days. Nobody has to approve it.

What is erased

After the 12 days, this information is permanently removed:

Your name and your email address, including the email held against your Google or Apple sign-in — and against both, if you had linked both.
Your avatar, gender, age, country and what you do.
The languages on your profile and your level in each.
Your bio, city and interests — already cleared on day one, as above.
Any phone number on the account.

This is a real deletion, not a deactivation. The information is gone, not hidden.

What is kept, and why

Two things outlive the account, and we would rather say so plainly than let you find out later.

Safety records. If an account was reported or restricted, a record of that is kept — along with reports other people filed about it. Identifying details are removed. Without this, someone could clear their history simply by deleting and starting again, which is exactly what the record exists to prevent.
Messages you sent to other people. A conversation belongs to both people in it. Deleting your account removes your copy and your profile, but the messages you sent stay in the other person’s conversation, the same way an email you sent stays in the recipient’s inbox. They are no longer linked to a profile anyone can open.

Nothing else is retained.

Your voice

Calls and live rooms are never recorded. Voice is carried live and discarded the moment the call or room ends — there is no recording, no transcript and no copy, so there is nothing of your voice for us to delete when you close your account.

If you cannot open the app

If your account has a phone number on it, you can delete it yourself from a browser, with no app and no sign-in: go to api.sleeponcall.com/delete-account, enter that phone number, and enter the verification code we text you. It deletes the account the same way the in-app button does, with the same 12-day grace period described above.

If your account has no phone number on it — the common case, since signing up with Google or Apple does not require one — that page cannot find you. Email us instead, at support@sleeponcall.com, from the email address on the account, and ask us to delete it. We will verify that the account is yours before we do anything, and we will confirm once it is done.

If you only want part of your information removed, or a copy of what we hold, write to the same address — see the Privacy Policy for the rights you have.